Understanding and Working with Diverse Audiences and Participants
In this section of the Inclusive Heritage Advice Hub, you will find advice on how best to undertake work with diverse audiences and participants, as well as information on why it is both important and beneficial for your organisation to work with diverse groups.
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What Should I Check at a Venue to Ensure It Is Accessible?
An accessibility checklist for anyone who wants to organise and plan an accessible event.
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Historic England Segments
The Historic England Segments are designed to help heritage organisations reach a diverse range of people.
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How Do We Ensure Our Heritage Project is Inclusive for Neurodivergent People?
Advice on how organisations can ensure their work is inclusive of neurodivergent people and address barriers to participation.
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How Might Perceptions of Heritage Be a Barrier to Engagement?
Advice for anyone interested in examining and challenging existing perceptions of heritage.
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How Do We Address Barriers to Heritage Engagement for Disabled People?
Advice for organisations on how to recognise and address participation barriers for disabled people.
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How Can Providing Childcare Impact Our Project Outcomes and Make a Project More Inclusive?
Advice on tackling some of the challenges that people with childcare responsibilities face in accessing heritage opportunities.
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What Should We Be Aware Of When Looking to Engage with Refugee Communities?
Advice about ways to connect with refugees in your area and what to consider when engaging with these communities.
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How Can We Work With and Learn from Gypsy, Roma, and Traveller Communities?
This advice is for heritage organisations looking to broaden the stories they tell to include the stories of Gypsies, Roma, and Traveller communities.
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How Can I Set Up and Run a Youth Panel?
A youth panel might be a valuable way of engaging young people in your work. Get advice on how to devise, recruit and run a panel.
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What Is the Social Model of Disability and How Should It Form Our Work as a Heritage Organisation?
Advice introducing the concept of the Social Model of Disability and how to embed it into organisations.
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How Do We Produce a Visual Story for Potential Visitors?
A visual story is a visual guide that potential visitors or participants can see before their visit to help them prepare for it.
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How Do We Produce a Sensory Map for Potential Visitors?
Advice on the features and benefits of sensory maps and how to create one.
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How Do We Produce an Access Rider for Community Participants?
Advice for organisations on developing 'access riders' to ensure individual barriers are recognised and removed.
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Engaging Working-Class Young Men with Local Sporting Heritage
'Halifax Stars' is a project that celebrates local boxing heritage. This case study was produced with verd de gris arts.
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Telling Overlooked Local Stories Through Ambitious Heritage Programming
'Unearthed: Collective Histories' was a 12-month pilot programme of commissions, workshops and events about 20th century histories of Clapham, London.
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Responding to Local Needs Through Heritage to Increase a Sense of Belonging and Cohesion
The 'Out of the Blue' project shows how you can engage with diverse groups and the importance of this work.
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Creating a Lasting Legacy Celebrating Workers' History with Homeless People
The 'Navvies' project explores and commemorates the heritage of the 17,000 working-class labourers who dug the Manchester Ship Canal.
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Exploring Working-Class Local Heritage with School Children
The 'Beneath our Feet' project is an excellent example of working with school-aged children and teachers to tell working-class heritage stories.
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Using Trauma-informed Approaches to Uncover Sensitive Stories
‘Moments of Grace’ is a co-created project about working-class experiences of marginalised health professionals in London.
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Building Young People’s Heritage Skills Through Active Participation and Co-creation
The 'People of Jane Pit' project engaged young people with collaboration and access to learning heritage skills.
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Using Heritage Projects to Create Opportunities for Young People to Learn New Skills
A case study about the Youth Blacksmithing project by Newbigin Community Trust.
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Making Churches More Accessible
A case study by independent charitable trust Cloudesley on improving accessibility in churches and other historic buildings.
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Authentic Consultations – Working with Young People with Special Educational Needs and Disabilities (SEND)
A case study covering 3 projects from the History of Science Museum and Oxford University Gardens, Libraries and Museums (GLAM).